Pricing

Outbound SMS Pricing

Pay-as-you-go pricing based on volume

Volume Range	Safaricom	Airtel	Telkom	Other Networks
0 - 19,999	KES 0.60	KES 0.60	KES 0.60	KES 0.60
20,000 - 99,999	KES 0.40	KES 0.40	KES 0.45	KES 0.45
100,000 - 200,000	KES 0.20	KES 0.22	KES 0.25	KES 0.25
200,000+	Contact Sales for Custom Pricing

* Prices are VAT exclusive

Dedicated Shortcode

Your own branded shortcode across all networks

Network	Setup Fee	Activation	Monthly Rental
All Networks (Safaricom, Airtel, Telkom)	KES 10,000	Free	KES 15,000

* Toll-free shortcodes attract an additional KES 5,000 charge (VAT exclusive)

Shared Shortcode (Keyword)

Cost-effective solution with your unique keyword

Type	Setup Fee	Monthly Rental
Shared Keyword	KES 5,000	KES 2,000

Sender ID Registration

Register your brand name as sender ID

Service	Cost
Per Network Registration	KES 6,000

* One-time fee per network. Processing time: 2-5 business days

WhatsApp Business API Pricing

Conversation-based pricing model

Conversation Type	Description	Price (KES)
Business-Initiated	Messages sent by your business outside 24hr window	Contact Sales
User-Initiated	Responses to customer messages within 24hr window	Contact Sales

What's Included:

✓ Official WhatsApp Business API access
✓ Green verified checkmark
✓ Rich media support (images, videos, documents)
✓ Interactive buttons and lists
✓ AI-powered chatbot integration
✓ Real-time delivery reports

Bulk Email Pricing

High-volume email delivery with premium deliverability

Volume Range	Price per Email
0 - 50,000	Contact Sales
50,000 - 500,000	Contact Sales
500,000+	Contact Sales

Enterprise Features:

✓ 99.95% uptime SLA
✓ Dedicated IP addresses
✓ Advanced spam protection
✓ Email authentication (SPF, DKIM, DMARC)
✓ Real-time analytics and reporting
✓ 24/7 deliverability support

USSD Pricing

Interactive mobile services without internet

Service	Setup Fee	Monthly Rental	Per Session Cost
Dedicated USSD Code	Contact Sales	Contact Sales	Contact Sales
Shared USSD Code	Contact Sales	Contact Sales	Contact Sales

Voice Services Pricing

IVR, voice calls, and text-to-speech

Service Type	Description	Pricing
Outbound Calls	Automated voice calls to customers	Contact Sales
IVR System	Interactive Voice Response setup	Contact Sales
Text-to-Speech	Convert text to natural voice	Contact Sales

AI-Powered Feedback System

Capture and analyze customer feedback across all channels

Plan	Features	Monthly Cost
Starter	Up to 1,000 responses/month	Contact Sales
Professional	Up to 10,000 responses/month	Contact Sales
Enterprise	Unlimited responses + Custom features	Contact Sales

All Plans Include:

✓ AI-powered sentiment analysis
✓ Multi-channel feedback collection
✓ Real-time dashboards
✓ Automated workflows
✓ Custom reports and analytics